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MicroSurvey remains dedicated to consistency in the use of our data collection software, regardless of the device you choose to run it on.

FIELD GENIUS KNOWLEDGE BASE UPGRADE

Downtime is expensive you can leverage your existing FieldGenius skill set the next time you need to upgrade your equipment or switch manufacturers.

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MicroSurvey has used its decades of experience in data collection as a guide, applying its knowledge to the android platform, and enhancing established workflows to be more efficient and intuitive. New data panels provide information that is synchronized to the maps display, which will be appreciated by both skilled and new employees.

FIELD GENIUS KNOWLEDGE BASE SOFTWARE

Our map-driven data collection software is easy to use and intuitive, reducing training time. FieldGenius for Androidв„ў extends MicroSurveyвЂ™s mission to provide a brand-neutral solution, supporting most common hardware available in the market today. For example, you can use it to ask for product versions that the article applies to, where custom field name can be 'Applicable to' and field values can have version numbers of your product.New technology opens opportunities to develop better tools for the survey industry. For example, You can use this type of custom field to ask for selection of 1 or more values.

Check Boxes - Check boxes allow your users to select multiple options from a predefined set of values.

For example, You could use this to ask for 'Article Type' so that authors can select if it is a 'FAQ', 'Known Issue', 'Release Note', 'Enhancement' etc.

Dropdown List - This type of custom field allows your article authors to select only one option from a predefined list of options.

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For example, part number or product code that is applicable to the information in the article. You can use this custom field type for small amount of data that is to be entered manually by an article author.

Text Field - Use this to gather small amount of information about your article.

The types of custom fields available in PHPKB knowledge base software are:

If selected (from settings), the knowledge base users can also search the content of custom fields on public area.

They are stored in a separate database table.

Blank value custom fields are not displayed on the front-end.

Only those custom fields would be displayed on the front-end that contain data.

Custom fields can be marked as 'Required' so that it becomes mandatory for the article authors to specify their value.

You can assign as many custom fields as you want for a knowledge base article.

Once a custom field is made, it can be used for all articles in the knowledge base, with same or different values.

You can create unlimited number of custom fields.

Custom fields provide additional level of organization and filtration of articles in your knowledge base.

Operating System: Windows 7, Windows 10, Ubuntu LinuxД«enefits of Custom Fields in Knowledge Base Software.

This arbitrary extra information might be useful for the knowledge base users and it can include bits of information such as: The value is the information that will be displayed for the field when you view an article on the public area. The key is a 'name' which identifies the specific field thus it is a constant and should stay the same for all articles in the knowledge base. This meta-data is handled with key/value pairs. Custom fields are a form of meta-data that allows you to store arbitrary information with each knowledge base article.

Custom FieldsД¬ustom fields are user-defined variables that can be assigned to articles. Facility to create and manage custom fields is another great feature of PHPKB knowledge base software. With custom fields, a user can create variables and add custom values to them. Custom fields are helpful in adding additional classification or specific searchable information to your knowledge base articles.

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